Terms & Conditions

Legal Disclaimer

By agreeing to our terms and conditions you are confirming that you are happy to participate in the class that you have booked.

You confirm that you are happy to pre-pay to reserve your space and also understand the cancellation policy.

Understanding Pilates Terms & Conditions

All classes, courses and workshops (collectively referred to as “Sessions” for the purposes of these Terms) provided at our premises or by us Pilates By Molly, subject to the following express Terms. In these Terms “we”/”us”/”our” means Pilates By Molly. And “you”/”your”/”yours” means you, the client.

Booking Classes and Personal Training Sessions

The cost of each Session will be shown clearly on the website and online booking system. Bookings for classes can be made on any available schedule. Bookings can be made: via the online timetable on the website; through an e-mail to; over the phone; or in person at one of our premises. It is your responsibility to ensure that you have made your booking and (where relevant) submitted payment correctly. However, if there are any issues, please contact pilate.by.molly.pbm@gmail.com.

Limited time offers may have different expiration dates and validity restrictions.

Payment and Prices Changes

Payment for your Sessions must be made at the time of booking and can be made by online.

We reserve the right to review and change prices and package prices periodically.

Changing or Cancelling Your Booking and no Shows

You mat cancel you booking and keep the class as a class credit, up to 24 hours before the class. Within 24 hours, you will not receive a class credit or refund. However, we understand that life gets in the way, so please email and contact us for any concerns upon this. You may change or cancel a Session booking by phone or e-mail.

If we cancel your booking:

In the event that we cancel a Session that you have booked, we will make reasonable efforts to contact you by email or telephone to let you know. We will offer you the choice between:
i. having your Pilates By Molly account re-credited with the session cancelled;
ii. being transferred to another equivalent Session at an alternative date and time.

Booking confirmation:

Your booking is not complete until you have received a booking confirmation via email. Please make sure you receive a booking confirmation before you attend the Session. If you do not receive confirmation please contact us by e-mail. Prices are subject to change at any time before we accept your booking. All Sessions are offered by us subject to availability. We do not guarantee availability at any time.

Lateness policy:

We operate a policy which prevents you taking part in a Session if you are more than 10 minutes late or class has proceeded beyond warm up (Whatever comes first). This policy is in place to prevent injury and in order to be mindful and considerate to the teacher and other participants in the Session. Where you are not permitted to join a Session because of your late arrival it shall be classed as a no-show and you will not be refunded. It is the instructors sole discretion for acceptance to class.

Fitness and Health

By agreeing to these Terms and Conditions Clients hereby represents that he/she is in good physical condition and is capable of engaging in the active and passive exercises. Any illness or condition must be discussed with the instructor prior to starting the exercises.

It is the Client’s sole responsibility to notify the Studio before attending any session of any circumstances affecting their health which may be exacerbated through continued use of the Studio and/or which may have arisen or worsened since their last session at the Studio (if any).
Clients are advised not to undertake strenuous physical activity without first seeking medical advice if they have concerns over their physical condition and wellbeing. Consult your medical professional to assess your physical condition to exercise.

Clients may train during pregnancy following our guidelines, but consult your medical professional before starting any exercise.

The Studio reserves the right to refuse access to any Clients if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Studio facilities.
Clients are required to inform the instructor if they are pregnant and at what stage.

Limitation of Liability

The Company cannot be held responsible for any particular session, instructor and/or item of Pilates equipment not being available for whatever reason. The Company reserves the right to make alterations to the sessions, instructors and/or equipment, as well as to those ancillary facilities, provided to Clients, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.

It is the Clients responsibility to ensure that he/she is capable of undergoing a routine of exercises provided by any programme which he follows or class which he/she attends. Clients accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any session. Advice provided by our instructors at no time constitutes medical advice in substitute for advice provided by a medical professional.
The Company accepts no liability for loss or damage to property of Clients or for injury to Clients on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.
In consideration of their participation in the activities and programmes of the Company and the use of facilities and equipment owned and/or under the control of the Company the Clients hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities save in respect of death or personal injury caused by the negligent act or omission of the Company.

Personal belongings:

Personal belongings are brought onto the Studio premises at the Clients own risk and the Company does not accept liability for any loss or damage whatsoever to such items.